---
title: "Named accountant: what to expect on Accounting Scale"
description: "Named accountant: what to expect on Accounting Scale"
---
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# Named accountant: what to expect on Accounting Scale
## What your named accountant does, and what the wider support team does - explained
With the Accounting Scale plan, you are assigned a named accountant who is your primary point of contact for all accounting and tax matters.
### What your named accountant does
- Manages your account and oversees all compliance work
- Leads your quarterly business performance and tax review
- Provides written recommendations following your annual tax efficiency review
- Is available by email and phone within the 48-hour SLA
### The wider support team
Your named accountant is supported by the wider BSQ Accounting team based in London. For some queries, particularly Xero support or payroll queries: a team member may handle your request on behalf of your named accountant. Your named accountant remains accountable for your overall account.
### If your named accountant changes
If your named accountant leaves or needs to be reassigned, we will notify you in advance, organise an introduction to the replacement, and provide a continuity of service guarantee.
đź’ˇ **Good to know:** Named accountant access is a key differentiator of the Accounting Scale plan. If you are on Accounting Simple or Accounting Standard plan and would like a more direct relationship with a specific accountant, upgrading to Accounting Scale is the route to this.
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