--- title: Submitting documents and queries through Karbon description: Submitting documents and queries through Karbon --- [Skip to content](https://help.1stformations.co.uk/accounting-service/submitting-documents-and-queries-through-karbon#main-content) [![image 4](https://help.1stformations.co.uk/hubfs/image%204.svg)](https://www.1stformations.co.uk/) - [Help Centre](https://help.1stformations.co.uk/) Open main navigation Close main navigation - [Help Centre](https://help.1stformations.co.uk/) - [Login](https://www.1stformations.co.uk/login/) [Login](https://www.1stformations.co.uk/login/) How can we help you? - There are no suggestions because the search field is empty. 1. [Accounting Service](https://help.1stformations.co.uk/accounting-service?hsLang=en-gb) 2. [Working with Us](https://help.1stformations.co.uk/accounting-service/working-with-us?hsLang=en-gb) 3. [How to Contact Us](https://help.1stformations.co.uk/accounting-service/working-with-us?hsLang=en-gb#how-to-contact-us) # Submitting documents and queries through Karbon ## Karbon allows you to submit documents, ask questions, approve documents and access your completed accounts and returns We use a tool called Karbon as part of our central hub for your relationship with BSQ Accounting. You use it to submit documents, ask questions, approve documents, and access your completed accounts and returns. ### Sending us information We will send you emails requesting you to complete actions, such as providing the payroll details for the month, or additional information needed to complete a VAT registration on your behalf. The email you receive has a link to a checklist that allows you to upload the information to us, leave comments and raise any queries. If your link expires, this can be refreshed by re-requesting via the expired page. ### Approving documents Before we file any return or submit any accounts, we share a draft with you for your review and approval. Nothing is submitted without your sign-off. 💡 **Good to know:** We will send you requests for information and approvals via our Accounting Practice Management tool - Karbon. Accessing these requests is simple, just follow the email instructions from the request emails. ### Not found what you're looking for? 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