How to view and manage your mail

If you’re using our address services, your company mail will be delivered to:

71–75 Shelton Street, Covent Garden, London, WC2H 9JQ

Once received, our dedicated mail team will process your correspondence:

Standard letters are scanned and emailed to you on the same day we receive it, and uploaded to your Client Portal
Non-scannable items (e.g. parcels or bulky documents) are securely forwarded by post

Please ensure you have the appropriate address services in place to have your mail received and forwarded to you.

💡Learn how to change the email address or forwarding address for your mail here.

All scanned mail is also uploaded to your Client Portal for easy access. To view your mail:

If the PDF icon is not visible next to the mail log, this means the item has been forwarded by post rather than scanned and emailed to you.

Learn how to view & manage your company mail through your account