What ID documents do we accept?
The forms of ID and proof of address we accept
All customers and company officers are required to provide valid identification, and in some cases, you may also be asked to submit proof of address. We have partnered with Onfido to provide a simple and secure process for submitting your ID and address documents.
Exactly which documents we can accept depends on where your document was issued. Start by searching your country below.
Search your document's country of issuance
Unfortunately, your country is not eligible.
| Country | Photo ID | Proof of Address |
|---|---|---|
| Andorra | Passport | Bank / Building Society Statement Also accepted: Utility Bill, Council Tax Bill, Mortgage Statement |
| Argentina | Passport | Bank / Building Society Statement Also accepted: Utility Bill |
| Australia | Passport | Bank / Building Society Statement Also accepted: Utility Bill |
| Austria | Passport Also accepted: Driving Licence, National Identity Card | Bank / Building Society Statement Also accepted: Utility Bill, Council Tax Bill, Mortgage Statement |
| Belgium | Passport Also accepted: Driving Licence, National Identity Card | Bank / Building Society Statement Also accepted: Council Tax Bill, Utility Bill, Mortgage Statement |
| Brazil | Passport | Bank / Building Society Statement Also accepted: Utility Bill |
| Canada | Passport | Bank / Building Society Statement Also accepted: Council Tax Bill, Mortgage Statement, Utility Bill |
| Chile | Passport | Utility Bill Also accepted: Bank / Building Society Statement |
| Colombia | Passport | Bank / Building Society Statement Also accepted: Utility Bill |
| Costa Rica | Passport | Bank / Building Society Statement Also accepted: Utility Bill |
| Croatia | Passport Also accepted: Driving Licence, National Identity Card | Bank / Building Society Statement Also accepted: Council Tax Bill, Mortgage Statement, Utility Bill |
| Czech Republic | Passport Also accepted: Driving Licence, National Identity Card | Bank / Building Society Statement Also accepted: Council Tax Bill, Mortgage Statement, Utility Bill |
| Denmark | Passport Also accepted: Driving Licence | Bank / Building Society Statement Also accepted: Council Tax Bill, Mortgage Statement, Utility Bill |
| Dominican Republic | Passport | Bank / Building Society Statement Also accepted: Utility Bill |
| Ecuador | Passport | Bank / Building Society Statement Also accepted: Utility Bill |
| Estonia | Passport Also accepted: Driving Licence, National Identity Card | Bank / Building Society Statement Also accepted: Utility Bill, Council Tax Bill, Mortgage Statement |
| Ethiopia | Passport | Bank / Building Society Statement Also accepted: Utility Bill |
| Finland | Passport Also accepted: Driving Licence, National Identity Card | Council Tax Bill Also accepted: Bank / Building Society Statement, Mortgage Statement, Utility Bill |
| France | Passport Also accepted: Driving Licence, National Identity Card | Utility Bill Also accepted: Bank / Building Society Statement, Council Tax Bill, Mortgage Statement |
| Germany | Passport Also accepted: Driving Licence, National Identity Card | Bank / Building Society Statement Also accepted: Council Tax Bill, Mortgage Statement, Utility Bill |
| Ghana | Passport | Bank / Building Society Statement Also accepted: Utility Bill |
| Gibraltar | Passport | Bank / Building Society Statement Also accepted: Utility Bill, Council Tax Bill, Mortgage Statement |
| Guatemala | Passport | Bank / Building Society Statement Also accepted: Utility Bill |
| Hong Kong | Passport | Bank / Building Society Statement Also accepted: Utility Bill |
| Hungary | Passport Also accepted: Driving Licence, National Identity Card | Bank / Building Society Statement Also accepted: Council Tax Bill, Mortgage Statement, Utility Bill |
| Iceland | Passport Also accepted: National Identity Card | Bank / Building Society Statement Also accepted: Utility Bill, Council Tax Bill, Mortgage Statement |
| Indonesia | Passport | Bank / Building Society Statement Also accepted: Utility Bill |
| Ireland | Passport | Bank / Building Society Statement Also accepted: Council Tax Bill, Mortgage Statement, Utility Bill |
| Italy | Passport Also accepted: Driving Licence, National Identity Card | Bank / Building Society Statement Also accepted: Utility Bill, Council Tax Bill, Mortgage Statement |
| Jamaica | Passport | Bank / Building Society Statement Also accepted: Utility Bill |
| Japan | Passport | Bank / Building Society Statement Also accepted: Utility Bill |
| Korea (Republic of) | Passport | Bank / Building Society Statement Also accepted: Utility Bill |
| Latvia | Passport Also accepted: Driving Licence, National Identity Card | Bank / Building Society Statement Also accepted: Utility Bill, Council Tax Bill, Mortgage Statement |
| Liechtenstein | Passport Also accepted: National Identity Card | Bank / Building Society Statement Also accepted: Utility Bill, Council Tax Bill, Mortgage Statement |
| Lithuania | Passport Also accepted: Driving Licence, National Identity Card | Bank / Building Society Statement Also accepted: Council Tax Bill, Mortgage Statement, Utility Bill |
| Luxembourg | Passport Also accepted: Driving Licence, National Identity Card | Bank / Building Society Statement Also accepted: Utility Bill, Council Tax Bill, Mortgage Statement |
| Malaysia | Passport | Bank / Building Society Statement Also accepted: Utility Bill |
| Malta | Passport Also accepted: Driving Licence, National Identity Card | Bank / Building Society Statement Also accepted: Utility Bill, Council Tax Bill, Mortgage Statement |
| Mexico | Passport | Bank / Building Society Statement Also accepted: Utility Bill |
| Netherlands | Passport Also accepted: Driving Licence, National Identity Card | Council Tax Bill Also accepted: Bank / Building Society Statement, Utility Bill, Mortgage Statement |
| New Zealand | Passport | Bank / Building Society Statement Also accepted: Utility Bill, Council Tax Bill, Mortgage Statement |
| Nigeria | Passport | Bank / Building Society Statement Also accepted: Utility Bill |
| Norway | Passport Also accepted: National Identity Card | Bank / Building Society Statement Also accepted: Council Tax Bill, Mortgage Statement, Utility Bill |
| Peru | Passport | Bank / Building Society Statement Also accepted: Utility Bill |
| Philippines | Passport | Bank / Building Society Statement Also accepted: Utility Bill |
| Poland | Passport Also accepted: Driving Licence, National Identity Card | Bank / Building Society Statement Also accepted: Council Tax Bill, Mortgage Statement, Utility Bill |
| Portugal | Passport Also accepted: Driving Licence, National Identity Card | Bank / Building Society Statement Also accepted: Council Tax Bill, Utility Bill, Mortgage Statement |
| Romania | Passport Also accepted: Driving Licence, National Identity Card | Bank / Building Society Statement Also accepted: Council Tax Bill, Utility Bill, Mortgage Statement |
| San Marino | Passport | Bank / Building Society Statement Also accepted: Utility Bill, Council Tax Bill, Mortgage Statement |
| Saudi Arabia | Passport | Bank / Building Society Statement Also accepted: Utility Bill |
| Senegal | Passport | Bank / Building Society Statement Also accepted: Utility Bill |
| Serbia | Passport | Bank / Building Society Statement Also accepted: Utility Bill |
| Singapore | Passport | Utility Bill Also accepted: Bank / Building Society Statement |
| Slovakia | Passport Also accepted: Driving Licence, National Identity Card | Bank / Building Society Statement Also accepted: Council Tax Bill, Mortgage Statement, Utility Bill |
| Slovenia | Passport Also accepted: Driving Licence, National Identity Card | Bank / Building Society Statement Also accepted: Utility Bill, Council Tax Bill, Mortgage Statement |
| South Africa | Passport | Bank / Building Society Statement Also accepted: Utility Bill |
| Spain | Passport Also accepted: Driving Licence, National Identity Card | Bank / Building Society Statement Also accepted: Council Tax Bill, Utility Bill, Mortgage Statement |
| Sweden | Passport Also accepted: Driving Licence, National Identity Card | Bank / Building Society Statement Also accepted: Council Tax Bill, Mortgage Statement, Utility Bill |
| Switzerland | Passport | Bank / Building Society Statement Also accepted: Council Tax Bill, Mortgage Statement, Utility Bill |
| Taiwan | Passport | Bank / Building Society Statement Also accepted: Utility Bill |
| Tanzania | Passport | Bank / Building Society Statement Also accepted: Utility Bill |
| Turkey | Passport | Address Certificate Also accepted: Bank / Building Society Statement, Utility Bill |
| Uganda | Passport | Bank / Building Society Statement Also accepted: Utility Bill |
| United Kingdom | Passport Also accepted: Driving Licence | Bank / Building Society Statement Also accepted: Council Tax Bill, Utility Bill, Mortgage Statement |
| United States | Passport | Bank / Building Society Statement Also accepted: Utility Bill |
Search your document's country of issuance
Unfortunately, your country is not eligible.
| Country | Photo ID | Proof of Address |
|---|
Search your document's country of issuance
Unfortunately, your country is not eligible.
| Country | Photo ID | Proof of Address |
|---|
General Document Guidance - what's accepted?
Eligible Countries List
Unfortunately, your country is not eligible.
| Country | Photo ID | Proof of Address |
|---|---|---|
| Andorra | Passport | Bank / Building Society Statement Also accepted: Utility Bill, Council Tax Bill, Mortgage Statement |
| Argentina | Passport | Bank / Building Society Statement Also accepted: Utility Bill |
| Australia | Passport | Bank / Building Society Statement Also accepted: Utility Bill |
| Austria | Passport Also accepted: Driving Licence, National Identity Card | Bank / Building Society Statement Also accepted: Utility Bill, Council Tax Bill, Mortgage Statement |
| Belgium | Passport Also accepted: Driving Licence, National Identity Card | Bank / Building Society Statement Also accepted: Council Tax Bill, Utility Bill, Mortgage Statement |
| Brazil | Passport | Bank / Building Society Statement Also accepted: Utility Bill |
| Canada | Passport | Bank / Building Society Statement Also accepted: Council Tax Bill, Mortgage Statement, Utility Bill |
| Chile | Passport | Utility Bill Also accepted: Bank / Building Society Statement |
| Colombia | Passport | Bank / Building Society Statement Also accepted: Utility Bill |
| Costa Rica | Passport | Bank / Building Society Statement Also accepted: Utility Bill |
| Croatia | Passport Also accepted: Driving Licence, National Identity Card | Bank / Building Society Statement Also accepted: Council Tax Bill, Mortgage Statement, Utility Bill |
| Czech Republic | Passport Also accepted: Driving Licence, National Identity Card | Bank / Building Society Statement Also accepted: Council Tax Bill, Mortgage Statement, Utility Bill |
| Denmark | Passport Also accepted: Driving Licence | Bank / Building Society Statement Also accepted: Council Tax Bill, Mortgage Statement, Utility Bill |
| Dominican Republic | Passport | Bank / Building Society Statement Also accepted: Utility Bill |
| Ecuador | Passport | Bank / Building Society Statement Also accepted: Utility Bill |
| Estonia | Passport Also accepted: Driving Licence, National Identity Card | Bank / Building Society Statement Also accepted: Utility Bill, Council Tax Bill, Mortgage Statement |
| Ethiopia | Passport | Bank / Building Society Statement Also accepted: Utility Bill |
| Finland | Passport Also accepted: Driving Licence, National Identity Card | Council Tax Bill Also accepted: Bank / Building Society Statement, Mortgage Statement, Utility Bill |
| France | Passport Also accepted: Driving Licence, National Identity Card | Utility Bill Also accepted: Bank / Building Society Statement, Council Tax Bill, Mortgage Statement |
| Germany | Passport Also accepted: Driving Licence, National Identity Card | Bank / Building Society Statement Also accepted: Council Tax Bill, Mortgage Statement, Utility Bill |
| Ghana | Passport | Bank / Building Society Statement Also accepted: Utility Bill |
| Gibraltar | Passport | Bank / Building Society Statement Also accepted: Utility Bill, Council Tax Bill, Mortgage Statement |
| Guatemala | Passport | Bank / Building Society Statement Also accepted: Utility Bill |
| Hong Kong | Passport | Bank / Building Society Statement Also accepted: Utility Bill |
| Hungary | Passport Also accepted: Driving Licence, National Identity Card | Bank / Building Society Statement Also accepted: Council Tax Bill, Mortgage Statement, Utility Bill |
| Iceland | Passport Also accepted: National Identity Card | Bank / Building Society Statement Also accepted: Utility Bill, Council Tax Bill, Mortgage Statement |
| Indonesia | Passport | Bank / Building Society Statement Also accepted: Utility Bill |
| Ireland | Passport | Bank / Building Society Statement Also accepted: Council Tax Bill, Mortgage Statement, Utility Bill |
| Italy | Passport Also accepted: Driving Licence, National Identity Card | Bank / Building Society Statement Also accepted: Utility Bill, Council Tax Bill, Mortgage Statement |
| Jamaica | Passport | Bank / Building Society Statement Also accepted: Utility Bill |
| Japan | Passport | Bank / Building Society Statement Also accepted: Utility Bill |
| Korea (Republic of) | Passport | Bank / Building Society Statement Also accepted: Utility Bill |
| Latvia | Passport Also accepted: Driving Licence, National Identity Card | Bank / Building Society Statement Also accepted: Utility Bill, Council Tax Bill, Mortgage Statement |
| Liechtenstein | Passport Also accepted: National Identity Card | Bank / Building Society Statement Also accepted: Utility Bill, Council Tax Bill, Mortgage Statement |
| Lithuania | Passport Also accepted: Driving Licence, National Identity Card | Bank / Building Society Statement Also accepted: Council Tax Bill, Mortgage Statement, Utility Bill |
| Luxembourg | Passport Also accepted: Driving Licence, National Identity Card | Bank / Building Society Statement Also accepted: Utility Bill, Council Tax Bill, Mortgage Statement |
| Malaysia | Passport | Bank / Building Society Statement Also accepted: Utility Bill |
| Malta | Passport Also accepted: Driving Licence, National Identity Card | Bank / Building Society Statement Also accepted: Utility Bill, Council Tax Bill, Mortgage Statement |
| Mexico | Passport | Bank / Building Society Statement Also accepted: Utility Bill |
| Netherlands | Passport Also accepted: Driving Licence, National Identity Card | Council Tax Bill Also accepted: Bank / Building Society Statement, Utility Bill, Mortgage Statement |
| New Zealand | Passport | Bank / Building Society Statement Also accepted: Utility Bill, Council Tax Bill, Mortgage Statement |
| Nigeria | Passport | Bank / Building Society Statement Also accepted: Utility Bill |
| Norway | Passport Also accepted: National Identity Card | Bank / Building Society Statement Also accepted: Council Tax Bill, Mortgage Statement, Utility Bill |
| Peru | Passport | Bank / Building Society Statement Also accepted: Utility Bill |
| Philippines | Passport | Bank / Building Society Statement Also accepted: Utility Bill |
| Poland | Passport Also accepted: Driving Licence, National Identity Card | Bank / Building Society Statement Also accepted: Council Tax Bill, Mortgage Statement, Utility Bill |
| Portugal | Passport Also accepted: Driving Licence, National Identity Card | Bank / Building Society Statement Also accepted: Council Tax Bill, Utility Bill, Mortgage Statement |
| Romania | Passport Also accepted: Driving Licence, National Identity Card | Bank / Building Society Statement Also accepted: Council Tax Bill, Utility Bill, Mortgage Statement |
| San Marino | Passport | Bank / Building Society Statement Also accepted: Utility Bill, Council Tax Bill, Mortgage Statement |
| Saudi Arabia | Passport | Bank / Building Society Statement Also accepted: Utility Bill |
| Senegal | Passport | Bank / Building Society Statement Also accepted: Utility Bill |
| Serbia | Passport | Bank / Building Society Statement Also accepted: Utility Bill |
| Singapore | Passport | Utility Bill Also accepted: Bank / Building Society Statement |
| Slovakia | Passport Also accepted: Driving Licence, National Identity Card | Bank / Building Society Statement Also accepted: Council Tax Bill, Mortgage Statement, Utility Bill |
| Slovenia | Passport Also accepted: Driving Licence, National Identity Card | Bank / Building Society Statement Also accepted: Utility Bill, Council Tax Bill, Mortgage Statement |
| South Africa | Passport | Bank / Building Society Statement Also accepted: Utility Bill |
| Spain | Passport Also accepted: Driving Licence, National Identity Card | Bank / Building Society Statement Also accepted: Council Tax Bill, Utility Bill, Mortgage Statement |
| Sweden | Passport Also accepted: Driving Licence, National Identity Card | Bank / Building Society Statement Also accepted: Council Tax Bill, Mortgage Statement, Utility Bill |
| Switzerland | Passport | Bank / Building Society Statement Also accepted: Council Tax Bill, Mortgage Statement, Utility Bill |
| Taiwan | Passport | Bank / Building Society Statement Also accepted: Utility Bill |
| Tanzania | Passport | Bank / Building Society Statement Also accepted: Utility Bill |
| Turkey | Passport | Address Certificate Also accepted: Bank / Building Society Statement, Utility Bill |
| Uganda | Passport | Bank / Building Society Statement Also accepted: Utility Bill |
| United Kingdom | Passport Also accepted: Driving Licence | Bank / Building Society Statement Also accepted: Council Tax Bill, Utility Bill, Mortgage Statement |
| United States | Passport | Bank / Building Society Statement Also accepted: Utility Bill |
ID Documents
We typically accept:
-
Biometric Passport
-
UK or EU photocard driving licence
-
EU or EEA identity card
Please note: if you are a non-UK resident outside of the EU/EEA, you must provide a valid passport.
Proof of Address
If you have been asked to provide a proof of address document, this must be:
-
A bank statement, council tax bill, or utility bill (gas, water, or electricity)
-
Clearly addressed to you
-
Clearly displaying your full residential address (not a business address)
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Dated within the last 3 months
-
In the original format (e.g. a downloaded PDF, not a screenshot)
Not found what you're looking for?
Please get in touch and we'll be happy to help:
Email: You can submit a request using our contact form
Phone: 020 3897 2233
Live Chat: Select the live chat icon on the bottom right