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Accepted ID Documents

Find out which forms of ID and proof of address we can accept.

We have partnered with Onfido to provide a quick and easy way for you to submit your ID documents. This guide explains which documents are accepted and what you may need to provide during the verification process.

ID Verification

For all customers and officers, we will request a copy of your ID. Please see the accepted documents below, determined by their country of issuance:

  • All countries: A biometric or machine-readable passport.
  • UK: Additional options include a driving licence, biometric residence permit (valid or expired up to 18 months), residence card, or Frontier Worker Permit.
  • Ireland: A biometric or machine-readable passport, or an Irish Passport Card.
  • EU/EEA/Channel Islands/Isle of Man: Photocard driving licence or biometric ID card.

Kindly note: If you are not a resident of the UK or EU/EEA, you are required to present a passport.

Proof of Address

Additionally, for UK residents, proof of address may be required in certain cases. For non-UK residents, it is always required. If requested, the document must be:

  • A bank statement or utility bill (gas, water, or electricity)

  • Clearly addressed to you.

  • Clearly displaying your full residential address (not a business address).

  • Dated within the last 3 months.

  • In the original format (e.g. a downloaded PDF, not a screenshot).