How to use the Hassle‑Free Compliance Service day to day

Everyday overview 

Once your subscription is active, you can: 

• Log in to download templates. 

• Rely on us to track your Companies House deadlines. 

• Ask questions by phone or email. 

• Join webinars and receive short monthly updates. 

• Let us handle key filings and register maintenance. 

• Request optional extras and discounted ad‑hoc work when your company changes. 
    

Why this matters 

• Most founders did not start a company to learn Companies House rules. We did. 

• Compliance slips tend to happen when you are busy winning customers or hiring staff. We stay focused on deadlines and records so you don’t have to. 

• If something is missed, penalties are often automatic and non‑negotiable. Having a specialist team watching your file is a simple way to avoid an expensive, time‑consuming mess later. 

Think of it as a safety net: if you trip up on a deadline or detail, we are already there to catch you. 

  

Using the Business Document Template Library 

The library is for producing reliable contracts, policies and letters quickly, without paying a solicitor each time. 

How to use it 

1. Log into your account. 

1. Open the “Business Document Template Library”. 

1. Search or browse for what you need (for example, “NDA”, “employment contract”, “website terms”). 

1. Read the short description to check it fits your situation. 

1. Download and customise the document for your business. 

Why it’s useful to let us provide the templates 

• A single lawyer‑drafted document can cost more than a month of this service. You get 300+ of them, ready to edit. 

• Templates are written in plain English, so you are not left guessing what a clause means. 

• Because our team updates the library over time, you are less likely to rely on dated or risky free downloads from the internet. 

  

Making the most of deadline monitoring 

What we monitor 

• Confirmation statement due date. 

• Annual accounts due date. 

How it works 

• We track these dates in the background. 

• Before each deadline, we email you to explain what is due and what, if anything, we need from you. 

• Once you confirm the details, we complete the relevant filing where it is included in your service. 

Why it’s useful to let us handle it 

• Late filing penalties start at £150 and can escalate. Avoiding just one penalty can more than cover a year of service. 

• We follow a consistent process for every company we look after, which reduces the risk of human error. 

• If Companies House rules change, we adjust our process for all clients at once, so you don’t have to keep up with the details. 

What you should do 

• Keep your contact email current and check it regularly. 

• Respond promptly when you receive a reminder. 

• If anything is unclear, ask us – that is what we are here for. 

  

Getting support and staying informed 

Phone and email support 

• Use this when you face a practical question, such as: 

• “What do I need to do if I appoint a new director?” 

• “We’ve moved office – what needs changing?” 

• We give step‑by‑step instructions or point you to the right template or add‑on. 

Webinars and newsletter 

• Webinars explain changes (like new Companies House reforms) in simple language, with time for your questions. 

• The monthly “Hints, Tips & Tricks” email highlights common pitfalls and simple actions to stay safe. 

  

Why it’s useful to lean on our team 

• Instead of searching online and hoping the answer is correct, you speak to people who work with these rules every day. 

• You stay ahead of changes without spending evenings reading legal updates. 

• You get reassurance: a quick check with us can stop a small issue turning into a bigger problem. 

  

Filings and company registers 

Confirmation statement 

• We prepare and submit your confirmation statement using the information we hold plus any updates you provide. 

• You pay the Companies House fee; we handle timing and submission. 

Dormant accounts (if you have never traded) 

• Let us know that your company is dormant. 

• We send a brief questionnaire to confirm information. 

• Once confirmed, we file dormant accounts at no extra charge. 

Statutory registers 

• We prepare and maintain your statutory registers, including the register of members. 

• When there is a change – for example, a share transfer or a new shareholder – we update the registers and can provide copies on request. 

Why it’s useful to let us take this on 

• In many situations (funding rounds, sales, due diligence), investors and lawyers care more about your registers than your Companies House page. If registers are wrong or missing, deals can stall. 

• We know what a clean, accurate set of registers should look like and keep yours in that shape. 

• If someone asks for them at short notice, you don’t scramble to create or correct them – you simply request a copy from us. 

  

Optional add‑ons and discounted ad‑hoc work 

Optional add‑ons 

• ICO registration – we complete the form and manage renewals and reminders, so you are less likely to miss a data‑protection fee or registration. 

• Certificate of Good Standing – we arrange it when a bank, supplier or overseas authority needs formal proof that your company is in good order. 

• GDPR compliance pack – templates and guidance to help you handle data properly without writing everything from scratch. 

  

50% discount on ad‑hoc secretarial services 

When you need a bespoke change – appointing or removing directors, transferring shares, changing your company name – you can use your 50% discount. 

To use your discount: 

1. Go to our customer contact form. 

1. Select “Hassle‑Free Compliance Service”. 

1. Choose “50% discount on Ad Hoc services”. 

1. Briefly describe what you need. 

Why it’s useful to let us manage changes 

• Company changes affect filings and registers. When we handle both, there is less chance something is missed. 

• You see the full cost (with the discount applied) upfront, instead of open‑ended hourly legal fees. 

• You can move quickly on business decisions, knowing the paperwork will follow correctly. 

  

Need more help? 

If you are ever unsure how to use part of the service, just call or email us with your company name and a short description of the issue. 

Why worry about compliance when we can handle it for you – reliably, simply, and with your business protected in the background.