Track my Transfer or Issue of Shares order

A guide to help you monitor the progress of your order

After placing your order:

• Check for an email from our team requesting the necessary details of your transfer or issue or shares
• Provide all required information
• We will most likely request proof of ID and address, so make sure you have this prepared
• Once confirmed, the team will draft the necessary documents and send them to you via email for review
• You may be required to sign certain forms via Docusign
• Keep an eye on your inbox for updates or follow-up questions

Our team will process your request and keep you informed if anything further is needed.

Still waiting?

If you haven’t received any communication from us:

• Double-check your spam/junk folders
• Ensure you used the correct email address when placing your order
• Contact support if you’re unsure or believe something is missing

Keeping track of your emails and completing any requested steps promptly is the quickest way to ensure your order is processed without delays.