How to check progress on a post-incorporation order
Once you’ve placed a non-incorporation order, progress is mainly tracked through email updates and any actions we ask you to complete. Below is a simple guide to help you track progress and make sure nothing is holding things up.
Once you’ve placed an order for a non-incorporation service, most of the process is handled through email updates and any actions we require from you. Below is a simple guide to help you track progress and make sure nothing is holding things up.
General tips for all services
- Check your inbox (and spam/junk folder) regularly
- Look out for emails from our team requesting information or confirmation
- Respond promptly to avoid delays
- Make sure any forms or questionnaires are fully completed
Confirmation Statement
After placing your order:
- You’ll receive a questionnaire to complete
- Ensure you are within your filing date
- Confirm that you’ve received and successfully submitted your questionnaire
- Check for any follow-up emails requesting additional information
What happens next?
Once everything is complete, we’ll file your confirmation statement and send you an email confirmation.
Dormant Accounts
The process is similar to a confirmation statement:
- You’ll receive a questionnaire
- Complete and submit it in full
- Check your emails for any additional information requests
What happens next?
We’ll notify you by email once your dormant accounts have been filed.
Transfer or Issue of Shares
After placing your order:
- Check your email for a message from our team requesting the necessary details
- Provide all required information as accurately as possible
- Keep an eye on your inbox for updates or follow-up questions
What happens next?
Our team will process your request and keep you informed if anything further is needed.
Company Name Change
For a company name change:
- We’ll email you with drafted documents for your review
- You’ll be asked to confirm that the details are correct
- Follow the instructions provided to approve the change
What happens next?
Once you’ve confirmed, we’ll proceed with the filing and update you by email when it’s complete.
Still waiting?
If you haven’t received any communication:
- Double-check your spam/junk folders
- Ensure you used the correct email address when placing your order
- Contact support if you’re unsure or believe something is missing
Keeping track of your emails and completing any requested steps promptly is the quickest way to ensure your order is processed without delays.