Cancelling Your Services
We understand that your needs may change over time. If you would like to cancel any of your services, our Cancellations Team is here to make the process as straightforward as possible.
When should I cancel?
If you no longer require a service , please contact us before your service renewal date. We will send you a reminder email 7 days before any renewal is due, so you have plenty of time to get in touch if you wish to cancel.
How to cancel
To cancel a service, contact our Cancellations Team directly by phone:
📞020 3897 2233
A member of the team will be happy to guide you through the process and confirm your cancellation.
For more information, you can view our full Refund & Cancellation Policy here:
👉 Refund & Cancellation Policy
If you need help understanding the policy, our Refunds & Cancellations Team are available on the number above.
What if my service has already renewed?
If your service has renewed and you believe you are eligible for a refund, please see our article on Refunds or contact the team at the number above.